NEW EXPERIENCE FOR OUR WEB SITE VISITORS
Recent new developments in internet technology now enable us to offer the same efficient and friendly service you would experience if you had visited us in person, but from the convenience of our website.
Our team of experienced Live-help assistants are on hand to speak to you via a high-speed video link and help you with any questions you may have regarding our products and services.
SSB is the only law firm we know of in the UK to offer live on-screen legal help.
This completely free service has been designed to make it even easier for you to engage with us.
Simply click on the launch icon and one of our friendly knowledgeable staff will appear on your desktop.
As long as you have speakers you’ll be able to hear as well as see them but don’t worry: they can’t see you or access any of the files on your computer. They’re just there to answer your questions and make your visit to our site as useful as possible.
Ready to try this ground-breaking service? Launch live on-screen legal help now.
Standing out from the crowd on the internet is becoming more of a challenge. Recent research indicates that significant numbers of internet users would welcome help from a real person when they are online.
There is often so much information to absorb and so many options to choose from, that web searching can end up creating more questions than answers.
This is where SSB Live-help can really make a difference.
We aim to deliver the highest standards, not just with our systems and services, but also in the way that we deal with our clients and prospective clients.
Choose to chat with one of our online team now, you'll be surprised at how much easier it is to have someone help you with any questions you may have.
We can assist you with...
- Finding the right SSB product or service where our Live-help assistants can help you find the exact information you are looking for – quickly.
- Assistance with form filling where our assistants can look through forms with you and even complete them with you if you need any help.
- Comparing services where we can show you in real time whatever you need to know in the marketplace to help you make the right decision.
- More information where Live-help assistants can send you additional information to help you choose the right service during a live online session.
- Speaking to the right person where our Live-help assistants can put you in touch with our experts directly.
- Book an online appointment where we can call you back online at a time more suited to you and discuss your issue in more detail
Using our unique Live-help service also enables you to have greater levels of Reassurance because even though you have done your research and are close to selecting one of our services you may still want to make sure that you haven't overlooked anything. This is where our Live-help assistants can prove invaluable in helping to support your decision.
SSB Live-help gives you all the advantages of the personal experience you would receive if you came to see us. This feeling of personal contact can often be missing online.
SSB Live-help gives you the confidence that there is someone who you can contact in the event you have any problems and allow you to quickly build virtual relationships with a Live-help assistant leading to the very highest possible levels of customer service and satisfaction.
SSB – Simple Straightforward Legal Advice
We understand that buying legal services and understanding what you need can be a complex process. With SSB, we aim to make everything clear. We aim to provide simple and straightforward legal advice that doesn't cost the earth. When you have a complex problem, we have the expertise to help, when it's simple, we'll say so. This is the SSB approach.
to your questions...